PRIVACY
POLICY
Lilly White ("Lilly White," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit www.lillywhite.ca (the "Website"), contact us, register for an offering, or otherwise interact with us.
This Privacy Policy explains what personal information we may collect, why we collect it, how we use and protect it, when it may be shared, and the choices you have regarding your information.
This Privacy Policy is intended to apply to visitors and users of LillyWhite.ca and to our related online interactions, including inquiries, registrations, newsletters, webinars, coaching programs, retreats and the Ask Lilly feature.
1. Who Is Responsible for Your Personal Information?
Lilly White is responsible for the personal information collected through this Website and related services.
Privacy Contact:
Lilly White
Website: www.lillywhite.ca
Email: [Insert Lilly's privacy/contact email address]
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy concern, please contact Lilly using the information above.
2. What Personal Information We Collect
Depending on how you interact with the Website, we may collect information such as: Information You Provide Directly
This may include:
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First and last name
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Email address
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Telephone number
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Mailing address
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Information provided in contact forms
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Questions submitted through Ask Lilly
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Information provided when registering for webinars, coaching or retreats
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Information provided when expressing interest in speaking engagements or other services
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Communications and correspondence with Lilly White
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Information you voluntarily provide in connection with a program, event or service
We ask that you do not submit unnecessary sensitive personal information through general Website forms.
In particular, please do not submit passwords, financial account information, government identification numbers, detailed medical records or other highly sensitive information unless specifically requested through an appropriate secure process.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Approximate geographic information
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Pages visited
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Time spent on pages
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Referring website
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Website interactions
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Cookies and similar technologies
This information may be collected through Wix and other technologies used to operate, secure, analyze and improve the Website.
3. How We Use Your Personal Information
We collect and use personal information for specific and reasonable purposes, including to:
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Respond to inquiries and requests
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Respond to questions submitted through Ask Lilly
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Provide information about Lilly's services
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Process registrations for webinars, coaching programs and retreats
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Communicate with participants and clients
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Arrange speaking engagements and other services
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Provide requested books, resources or information
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Send newsletters and promotional communications where you have provided appropriate consent
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Improve the Website and user experience
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Understand Website traffic and usage
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Maintain Website security and prevent fraud or misuse
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Maintain business and transaction records
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Comply with legal, accounting and regulatory requirements
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Protect Lilly White's legal rights and interests
We will not collect, use or disclose personal information for purposes that a reasonable person would not consider appropriate in the circumstances. Canadian privacy principles require organizations to identify their purposes and limit collection, use and disclosure accordingly.
4. Ask Lilly Questions
The Ask Lilly feature allows visitors to submit a first name, email address and question to Lilly.
Information submitted through Ask Lilly may be used to:
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Review and respond to the question
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Contact the individual regarding their submission
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Identify general themes or topics for future educational content
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With appropriate permission or in anonymized form, share selected questions and responses publicly
Questions may contain personal or sensitive information. For your own protection, please avoid including information that could unnecessarily identify you or another person.
Lilly White reserves the right to decline to answer or publish any question. If a question is selected for public use, reasonable efforts will be made to remove or anonymize identifying information unless you have expressly agreed to be identified.
5. Newsletters and Marketing Communications
If you choose to subscribe to Lilly White's newsletter or other promotional communications, we may use your name and email address to send you information about:
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Lilly's speaking engagements
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Webinars and workshops
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Group coaching
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AAA: Angels, Archetypes & Astrology
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Bali retreats
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Books and resources
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New programs and offerings
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Other news or information related to Lilly's work
Commercial electronic messages are subject to applicable Canadian requirements, including Canada's Anti-Spam Legislation (CASL).
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting Lilly.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications, such as information relating to a registration or purchase.
6. Consent
Where required by applicable privacy law, we obtain your knowledge and consent before collecting, using or disclosing your personal information.
Consent may be provided expressly, such as by submitting a form or subscribing to communications, or may be implied where permitted by law and the purpose is reasonably obvious from the circumstances.
For sensitive information or uses that are outside reasonable expectations, express consent will generally be sought.
You may withdraw consent at any time, subject to legal, contractual or other reasonable restrictions. Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.
Canadian privacy guidance emphasizes that consent should be meaningful: individuals should understand what information is being collected, why it is being collected, how it may be used or disclosed, and the consequences of providing or withdrawing consent.
7. Cookies and Similar Technologies
The Website may use cookies, pixels, analytics tools and similar technologies. These technologies may be used to:
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Keep the Website functioning properly
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Remember preferences
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Understand how visitors use the Website
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Measure Website performance
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Improve Website content and functionality
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Support marketing or advertising activities where applicable
Some cookies may be provided by third-party services integrated with the Website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.
Where applicable, cookie consent or preference tools may be provided through the Website.
8. Wix and Website Service Providers
The Website is hosted and operated using Wix or related Wix services.
Wix and other service providers may process certain information on Lilly White's behalf in order to provide Website hosting, security, analytics, communications, forms, scheduling, payment processing or other functionality.
We select service providers that are appropriate for the services they provide and expect them to handle personal information in accordance with applicable contractual and legal requirements.
Third-party providers may process information in jurisdictions outside Canada. Their handling of personal information may therefore be subject to the laws of those jurisdictions.
9. Third-Party Services and Links
The Website may contain links, embedded content or integrations from third parties, including services such as:
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YouTube
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Amazon
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Indigo
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Social media platforms
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Webinar or video platforms
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Email marketing services
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Online scheduling or registration services
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Payment processors
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Other third-party services used to deliver Lilly's programs and offerings
When you interact directly with a third-party website or service, that third party's privacy policy and terms apply.
Lilly White does not control the privacy practices of third-party websites and is not responsible for their policies or practices.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
10. Payments
Where payment is required for a webinar, coaching program, book or other offering, payment information may be processed by a third-party payment processor.
Lilly White does not need to receive or retain your full credit-card number or banking credentials for ordinary payment transactions.
Payment information is handled according to the privacy and security practices of the applicable payment processor.
We may retain transaction information necessary for accounting, tax, customer-service and legal purposes.
11. Sensitive Personal Information
Some of Lilly White's work involves subjects such as recovery, addiction, alcoholism, grief, loss, trauma, personal challenges and wellness.
We recognize that information relating to these subjects can be sensitive.
Please do not provide sensitive personal information through general Website forms unless it is specifically requested and there is an appropriate reason for collecting it.
Where sensitive personal information is necessary for a particular service, we will seek appropriate consent and take reasonable steps to protect it.
12. How We Protect Personal Information
We use reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the information we hold. These may include:
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Access controls
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Password protection
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Secure Website technology
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Limiting access to personal information
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Use of reputable service providers
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Appropriate procedures for handling personal information
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Secure disposal when information is no longer required
No Internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through the Website.
13. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and financial records, resolve disputes, meet legal obligations, or otherwise fulfill legitimate business requirements.
When information is no longer required, it will be securely deleted, destroyed or anonymized where reasonably practicable.
Canadian privacy principles generally require organizations to limit retention to the period necessary to fulfill identified purposes.
14. Accessing and Correcting Your Personal Information
You may request access to personal information that Lilly White holds about you, subject to applicable legal exceptions.
You may also request that inaccurate or incomplete information be corrected.
To make an access or correction request, contact:
Lilly White
Email: powerupyourlife@gmail.com
We may need to verify your identity before processing a request.
Canadian privacy principles provide individuals with rights to access personal information held about them and to challenge its accuracy and completeness.
15. Withdrawing Consent
Where we rely on your consent to collect, use or disclose personal information, you may withdraw that consent by contacting us.
You may also unsubscribe from promotional email communications using the unsubscribe mechanism included in the communication.
Withdrawal of consent does not affect processing that occurred before withdrawal and may not be possible where continued retention or use is required by law or necessary to fulfill an existing contractual obligation.
We will explain any material consequences of withdrawing consent where applicable.
16. Privacy Complaints
If you have a question, concern or complaint about how your personal information has been handled, please contact Lilly White first so that we can investigate and attempt to resolve the matter.
You may contact:
Lilly White
Email: powerupyourlife@gmail.com
If you are not satisfied with our response, you may have the right to make a complaint to the applicable privacy regulator, including the Office of the Privacy Commissioner of Canada, depending on the circumstances and applicable law.
17. Children's Privacy
The Website is not specifically directed toward children.
We do not knowingly collect personal information from children where doing so would be contrary to applicable law.
If you believe that a child has provided personal information to us in circumstances where appropriate consent was not obtained, please contact us so that we can review and, where appropriate, delete the information.
18. International Processing
Some Website and business service providers may store or process information outside Canada.
As a result, personal information may be subject to the laws of the jurisdiction in which it is stored or processed.
Where personal information is transferred to a service provider, we take reasonable steps to ensure that appropriate privacy and security protections are in place.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, business practices or applicable privacy laws.
The updated version will be posted on this page with a revised "Last Updated" date.
Where changes are material, we will take reasonable steps to bring them to your attention where required.
20. Contact Us
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, wish to withdraw consent, or have a privacy concern, please contact:
Lilly White
Website: www.lillywhite.ca
email: powerupyourlife@gmail.com